Our UK 0845 Number
Alio Healthcare is a provider of Private GP Services and Healthcare across Liverpool, Merseyside along with The Wirral and Cheshire.
This geographical area covers many STD codes whereas, for the sake of simplicity and memorability we required just one point of contact from a telecoms point of view for our private patients.
After some research we decided that the solution lay in 0845 numbers as it meant our patients only pay “low call” number costs. The call costs vary from carrier to carrier but from a landline are typically as low as 3p per minute. This means that all of our patients in our extensive catchment area are paying the same “low call” costs.
UK 0845 numbers were also a natural choice for Alio Healthcare due to their extreme flexibility that they bring to our practice.
Our 0845 number allows us to take advantage of many added value extra features which are normally only associated with the most expensive of phone systems.
Our 0845 number can be routed out of hours or certain times of the day as well as at busy periods so that our patients calls can always be answered in timely and efficient manner.
The system is sophisticated enough to transfer calls after a pre-determined number of rings or number of seconds.
We also have the option of using our 0845 numbers to record voicemail.